Kundesupport Flersproget Kreta - Dansk/Engelsk

Vi ansætter kundesupportmedarbejdere til Chania, Kreta! How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore? Jump head-first into the Mediterranean experience and join our ever-growing Nordic Customer Care team in one of the most popular destinations in the world – Chania, Crete! What you will do:

• Be the primary point of contact for customer requests, representing the top Nordic home appliance manufacturer.

• Utilize phone e-mails and calls in order to provide a seamless customer experience.

• Handle customer inquiries in a professional and timely manner.

• Turn every customer into a happy customer!

• Exchange ideas and solutions with your colleagues!

• Enjoy your time in Crete!

What you will bring:

• Fluency in Danish.

• Good knowledge in written and spoken English.

• Understanding and empathizing with people and problem-solving.

• Prior experience in customer support or claims and consumer complaints is an advantage.

• Exceptional communication & soft skills, as well as a problem-solving mentality.

• Computer knowledge, good knowledge of MS programs.

• A positive and adventurous attitude.

• A curiosity driven mindset, willing to know everything about everything.

• Results-driven way of thinking, aiming to fix any issue the first time, following up as needed to reach a resolution that satisfies the consumer.

• A sponge that is willing to soak up all the knowledge and experience we offer.

What we offer:

• Complete relocation support (flight ticket to Chania, Crete, pick-up & drop – both at no cost to you).

• Free accommodation or extra accommodation bonus, throughout the entire employment period.

• Competitive monthly salary + 2 extra salaries per year.

• A generous bonus scheme.

• Fully remunerated training by certified instructors.

• Extra private health insurance.

• Consistent support for anything you may need along the way.

• Numerous benefits and discounts.

• State-of-the-art premises – including an amazing activity room with a fully-equipped gym, table tennis table and TV.

• Special events as well as community & social responsibility initiatives.

• Free online Greek language courses.

• Professional growth & development opportunities within a multicultural, safe and fun workplace.

Note:

• This job opportunity requires you to relocate to Chania, Crete (if you do not already live there).

• Please note, only shortlisted candidates will be contacted.

Denne stilling er publiceret af linkAnordic via jobnet.dk